Crucial accountability: vaardigheden voor het oplossen van ongewenst gedrag en niet-nagekomen afspraken
Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, Al Switzler
| ISBN: | 9789078408055 |
| Publisher: | IMK Opleidingen B.V. |
| Published: | 15 April, 2016 |
| Format: | Paperback |
| Language: | Dutch |
| Editions: |
10 other editions
of this product
|
Crucial accountability: vaardigheden voor het oplossen van ongewenst gedrag en niet-nagekomen afspraken
Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, Al Switzler
Furnishes a selection of tools to help resolve controversial issues in the office and at home, including how to determine whether an issue is worth confronting, how to avoid jumping to nasty conclusions, how to decide which problems to handle and in whatorder, and how to motivate people without threats.
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